Warranty

Warranty

Extended warranties available At wholesale cost.

FLEX PROTECT LEVEL 2

The following information reflects the most recent version of our Service Contracts.  Coverage under your specific contract may vary.  See your Service Contract for specific coverage details and your Terms & Conditions. 

For additional information on applying for a Cars Protection Service Contract, speak to a dealer Rep or sales.

ENGINE

Cylinder heads; intake manifold; pistons; piston rings; wrist pins; connecting rods and bearings; crankshaft and bearings; camshaft and bearings; timing chain; timing belt; timing guides; timing chain tensioner; timing belt tensioner; timing gears; valve covers; rocker arms/shafts and bushings; intake/exhaust valves and valve springs, seats, guides, push rods and hydraulic lifters; oil pump; and oil pan. Lubricated parts contained within the engine block. Engine block only if damaged by a covered component internal to the engine block. Factory installed turbo charger. Additionally, if Your vehicle has been classed under EXTRA ELIGIBILITY, then Your factory installed twin turbo and/or supercharger is covered. EXAMPLES OF NOT COVERED: fuel injectors, oil cooler and valve seals.

AUTOMATIC TRANSMISSION/TRANSFER CASE

Torque converter; bands; pump; pump housing; carrier assembly; planetary gears; chain; drums; reaction shaft; governor; valve body; and servo assemblies. Lubricated parts contained within the transmission or transfer case housing. Transmission/transfer case only if damaged by a covered component internal to the transmission/transfer case housing. EXAMPLES OF NOT COVERED: transmission solenoids, TCM reprogramming, mechatronics unit and conductor plate.

MANUAL TRANSMISSION/TRANSFER CASE

Main shaft; counter shaft; all gears; chain; input shaft; hub assemblies; synchronizers; shift rails; shift fork; and internal transmission bearings. Lubricated parts contained within the transmission or transfer case housing. Transmission/transfer case only if damaged by a covered component internal to the transmission/transfer case housing. EXAMPLES OF NOT COVERED: manual clutch and related components.

SUSPENSION

Ball joints; leaf, air and coil springs only if broken.

DRIVE AXLE ASSEMBLY

Lubricated parts contained within the front and rear drive axle housing; pinion bearings; wheel bearings; side carrier bearings; ring and pinion; side gears; spider gears and case; drive shaft; universal joints; constant velocity joints; and 4×4 hubs. Front or rear drive axle housing only if damaged by a lubricated part contained within the drive axle housing.

SEALS & GASKETS

Seals and gaskets are covered only when required in conjunction with the replacement of a covered component. Additionally, cylinder head gaskets are covered only for combustion and coolant leaks. Intake manifold gaskets are covered only for coolant leaks. EXAMPLES OF NOT COVERED: oil leaks, vacuum leaks and valve seals. 

STEERING COMPONENTS

Power steering pump/motor; gear box; rack and pinion; and high-pressure lines. Steering box, rack and pump housing only if damaged by a lubricated part internal to that component.

BRAKE COMPONENTS

Master cylinder; wheel cylinders; calipers; ABS hydraulic components; ABS wheel speed sensors; and ABS control module. EXAMPLES OF NOT COVERED: drums, rotors, pads, linings, hoses, lines and wiring.

ENGINE COOLING SYSTEM

Electric cooling fan motor; water pump; fan clutch; and thermostat.

ELECTRICAL COMPONENTS

Starter motor; alternator; and front and rear window wiper motor.

LABOR & DIAGNOSTICS

The authorized time for a covered repair will be based on the Mitchell’s ProDemand labor guide. The hourly labor rate assistance will be the repair facility’s rate up to $75.00 per hour or, if you have selected and paid for the MARKET LABOR RATE option, the repair facility’s posted labor rate up to $160 per hour. Should Your repair facility’s rate exceed this amount, You are responsible for the difference. If tear-down/diagnostic is requested, We shall reimburse up to one hour of tear-down/diagnostic based on Your stated labor rate. EXAMPLES OF NOT COVERED: tear-down and diagnosis for a non-covered repair. 

TOWING

We will reimburse up to a maximum of $50.00, if proof of towing is provided with an authorized claim.

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